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Find the serial number or IMEI on your iPhone, iPad or iPod touch

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Question: contacting apple support when the device is dead and you do not have the serial number

Hello, iPhone died suddenly. Upon trying to get help from Apple support, I discovered that I need the serial number...that is only available on the dead phone. Aside from "borrowing another device, prying the sims card out of my phone, putting it in another phone to get this info" (really, that's the best I've seen, how can I start an apple support chat session?

iPhone 6s, iOS 11.2.6

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You can give them also your iphone's IMEI number:

Open your SIM card holder, and look at the tray. It should be there.

Regards

Giulio

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Question: contacting apple support when the device is dead and you do not have the serial number