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I’m running FCP X 10.4 on both my iMac and my MacBook Pro. It’s working fine on my MBP but every time I try to open it on my iMac it unexpectedly quits.
Any ideas what to look for? Is it a system requirement thing? I’ve not tried it on my iMac since upgrading to High Sierra. The MBP is running High Sierra too but it’s a newer machine.
I’ve tried a few of the ‘fixes’ from a google search but nothing has worked so far.
There is probably some old software that’s been migrated to the new OS that’s interfering with it. Something in the user side. Very hard to find these things unless you know what you’re doing. I would run ErtreCheck to start and see if anything jumps out.
Thanks, I tried that. I don't really know what I'm looking for but it didn't suggest any major issues other than...
'This machine has a large number of pending iCloud transfers.'
Would an uninstall and reinstall help? And if so do I need to back up my library or would that not be affected?
You could try a reinstall. The libraries are not affected. Not sure what’s happening with iCloud unless you use it to store photos and backup mobile devices. I assume nothing you use in FCP is in the cloud.
I have a similar problem running High Siera 10.13.3. I've un/reinstalled and trashed the prefs. I ran Etrecheck and nothing jumps out apart from this which is also in the app diagnostic data when FCPX fails:
CoreData could not fulfill a fault for '0x11b34000eb <x-coredata://A00C2400-A6E3-41FB-9AF8-D271A33339EC/CollectionMD/p18125>'
abort() called
It all started for me when I had a full hard drive and couldn't empty the recycle bin. Eventually found the reduce clutter function in About this mac>storage>manage to remove some large video files. Restarted computer and FCPX opens but closes immediately. Also ran disk utility first aid. Somethings gone amiss somewhere because I can log in using my normal account but there is no user entitled ‘myname’ in Macintosh HD/Users (I can't remember what looks normal in that folder). Could this be the issue?
jonpbradley wrote:
Thanks, here's the report...
Dropbox - ErtreCheck-Report.pdf
https://www.dropbox.com/s/2atma8yzamk7xx9/Jons-iMac.etrecheck?dl=0
Does that shed any light on anything?
Cleanmymac claims another victim.
You have a lot of unnecessary and old stuff in this mac, but cmm stands out. It is a scam and has wreaked havoc in so many mac people's macs. It is especially nasty for people running professional applications like FCP X.
You could uninstall it, following the developer's instructions, but almost certainly the damage has already been done.
I recommend that you make a full clone of your system drive to an external drive, then do an erase and install, and migrate only the user accounts - NOT applications and settings.
For the future, consider not installing a lot of unnecessary stuff, and reducing the number of login items. These are programs that are launched every time you log in, thus probably running all the time, and you may even not be aware of them. You have 17 login items, plus a number of user launch agents.
Thanks, I'll try that. I wonder if you can help with something related?
I tried opening my current FCP X library on the new user account but it suggested it was corrupted. I did manage to get it open at one point but then it crashed. Much of what I have on that old library isn't needed anymore but is there a way to get access to individual projects from the library and move them to a new library?
What have you done? Trash prefs? Test in a new admin user?
I’ve trashed the prefs but not tried a new user. I’ll give that a go when I’m at the machine next.
It's working fine in a new admin user. I've tried disabling the prefs and deleting plugins. I'm just looking at a complete uninstall and reinstall. Or is there anything else I could try first?
Not that I'm aware of. I'll try an uninstall and see how I go. Thanks for your help.
If it works correctly on a different user, a reinstall of the application is unlikely to help.
You may post the Etrecheck report here. Often something pops up in the report that may be significant.
Thanks, here's the report...
Dropbox - ErtreCheck-Report.pdf
https://www.dropbox.com/s/2atma8yzamk7xx9/Jons-iMac.etrecheck?dl=0
Does that shed any light on anything?
FCP X unexpectedly quits on iMac
