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If you think your Apple ID has been compromised

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Question: Someone is trying to login with my Apple ID

My wife keeps getting a message saying that "Someone is trying to login with your Apple ID in XCity, XCountry (all over the world. " Then offers "Trust" or "Don't Trust."


She has 2-factor authentication turned on. But she's gotten about 30 of these pop-ups in the last hour and it's too easy to accidentally hit "Trust" - or to "pocket agree" which is easier to do with every new iPhone that comes out.


What can we do to stop it short of changing her Apple ID?

iPhone 5s, iOS 11

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Mar 16, 2018 10:06 AM in response to mtjarrett In response to mtjarrett

Hello mtjarrett,

Thank you reaching out in Apple Support Communities.

I understand your wife is getting multiple requests to trust a sign-in to her Apple ID. It's important to feel your Apple ID is safe. I recommend updating the security of her account. Here's a great article on securing your Apple ID.

Security and your Apple ID - Apple Support
You can change your password to stop these prompts from coming up:
Change your Apple ID password - Apple Support
Let me know if the steps in the articles work.
Take care.

Mar 16, 2018 10:06 AM

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Question: Someone is trying to login with my Apple ID