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Question: How to receive verification code when iCloud on my iphone 5C is not working?

My apple ID is fine. But recently iCloud keeps telling me to sign in. I'm not able to access my photos, my wallpapers have disappeared and some apps are malfunctioning. I type in the correct password but nothing happens. I decided to sign in to iCloud from my PC, when I did it told me to update my Apple ID. I don't remember my security questions so I asked to reset them. I requested a verification code. But I can never receive it. I was told to go settings>iCloud then password &security. Again it asks me to sign in to iCloud. When I type in the pass word then press password &security a message pops up saying "Authentication Failed 'A server error occurred'". What do I do now? I tried to sign out of iCloud but the option isn't there.

iPhone 5c, iOS 10.3.2

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Mar 15, 2018 2:20 PM in response to jeriel19 In response to jeriel19

OK, so I'm a bit confused.


If you have a password set up with Security Questions, then you would need to get a Rescue Email in order to get a link in order to reset your Security Questions.


If you have 2-Factor Authentication, then you woulnd't have Security Questions at all, but would have instead, Trusted Phone Numbers, and Devices running certain OS levels.


So, you are trying to log into your Apple ID here: Apple - My Apple ID, and when you cannot answer your security questions, what happens next?




Cheers,


GB

Mar 15, 2018 2:20 PM

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Question: How to receive verification code when iCloud on my iphone 5C is not working?