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Email Sometimes Goes Into Wrong Folder

I have two email accounts on my Macbook running MacOS High Sierra. One email account is my iCloud email account which is my "Primary" email account. The second account is a TWC Roadrunner account which I only occasionally use. I have noticed over the past weeks that incoming email to my iCloud email address is being dumped into the Trash folder for the Roadrunner account. I am missing important work-related emails because of this. What are the steps to correct this situation? I never send out email using the RR account, only my iCloud account and mail replies to my iCloud account are ending up in the RR trash folder.

Posted on Mar 15, 2018 11:27 AM

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Email Sometimes Goes Into Wrong Folder

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