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When i try to download a new app or update one is says verification required annd continue but there is no continue

When I try to download a new or update an old app, it says verification required.It says to click continued but there is no buttton to click it.I tried taking it off and clicking save but it won’t work.I need help !

Posted on Mar 15, 2018 11:33 AM

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1 reply

Mar 15, 2018 11:34 AM in response to Camfromjacksonville

The message is confusing. Many have posted similar questions and I suggest you send feedback to Apple about it (I have). There is also no mention in any support documents what "verification" actually means. Feedback to: - http://www.apple.com/feedback/itunesapp.html


I am guessing it means they want you to verify your payment information is up to date.* See if this is what they want: Change or remove your payment information from your iTunes Store account (Apple ID) - https://support.apple.com/HT201266


and if it doesn't help then: iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://ssl.apple.com/emea/support/itunes/contact.html


* E.g., https://discussions.apple.com/thread/8311981?answerId=33131818022#33131818022

When i try to download a new app or update one is says verification required annd continue but there is no continue

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