Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: How do I cancel a subscription. I am getting numerous repeated charges on my visa

Every month my visa gets hit with 8-10 apple charges. They're detailed as subscriptions. How do I can them? They are NOT showing up in my history...thank you

Posted on

Reply

Page content loaded

Mar 15, 2018 12:34 PM in response to banker chick In response to banker chick

View, change, or cancel your subscriptions - https://support.apple.com/HT202039 - "Your membership or subscription might renew if you don't cancel your membership or subscription more than 24 hours before your renewal date." At this stage the renewal is considered a purchase. For a new subscription the sale is probably effective from when you first agree to subscribe.


Subscriptions made by family Members will not show in your list, you need to ask them about them.


Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no. To request a refund:


Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - https://support.apple.com/HT204084


Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"


If that does not work:


Other ways to contact iTunes Store Support:

https://support.apple.com/contact

https://www.apple.com/emea/support/itunes/contact.html

Mar 15, 2018 12:34 PM

Reply Helpful
User profile for user: banker chick

Question: How do I cancel a subscription. I am getting numerous repeated charges on my visa