The verification of my billing info keeps popping up everytime i try to download or update an app...

Question

The verification of my billing info keeps popping up everytime i try to download or update an app...

Every time I got to confirm the same info that’s been on my iCloud account since purchasing the phone it’s keep rejecting the card information. Funds are available on the card that I am inputting this has been going on since Monday... HELP!

Posted on Mar 15, 2018 2:16 PM

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Answer 1

Teddy_B

Community Specialist

Mar 16, 2018 10:50 AM in response to originalsbylex

Hello originalsbylex,

Thank you for using Apple Support Communities. It's my understanding that your payment method is being declined. I can see how this could be concerning since you've used this same payment method for some time and there are funds available. I'm happy to help.

Please take a look at the steps and information in the link below:
If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store

Let us know if the issue persists. Please include specific error messages and any other troubleshooting steps you may have tried.

Have a great day!

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The verification of my billing info keeps popping up everytime i try to download or update an app...

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