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Question: Family Sharing Crisis --

Hi. I have the *** appleID and my wife

has ***; we have a family sharing ID of

*** w/ password (formerly)

"***" ... it was easy to remember.

Unfortunately, my wife changed the password for the family sharing

ID, where I believe she meant to change the password for her own

AppleID ... but she didn't write it down, and now she can't remember

what she changed it to. Multiple failed attempts probably triggered

a lock-down, of sorts.

When she changed the Family Sharing password, my iPhone stopped

being a trusted device ... and I subsequently lost access to our shared

PhotoStream and all my Contact Information was lost :^( Oops.

Mine is the password recovery email address for the Family Sharing

AppleID, but when I try to begin the recovery process, it claims that

**** doesn't exist, and when I try to recreate

an AppleID of that name, it says that email address isn't available

as an Apple ID. (?!) I'm not sure how to proceed.

Joni *** is reachable at ****

and Bill *** is reachable at ****, both are iPhones. (Duh)

The easiest solution, probably, is simply to revert the Family Sharing ID

password back to the Steve Jobs memorial password ... since that means

not having to reset the iCloud settings in both of our iPhones, my

MacBooks (2), her MacBook Air and our AppleTV. (Yuck).

I'm truly sorry for this bother :^(

'Little help?

Bill M*


Joni ***

<Personal Information Edited by Host>

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Mar 15, 2018 1:48 PM in response to brm4 In response to brm4

I guess reverting the password isn't really an option now

that I've leaked it to a "community" ... but we still need

to know how to proceed.


Mar 15, 2018 1:48 PM

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Mar 15, 2018 1:49 PM in response to brm4 In response to brm4

Enter your Apple (iCloud) ID and click Forgot Password.

Apple ID - Manage

Apple ID – Forgot Password

Apple ID is locked or disabled

If necessary, there is a contact link.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.

Apple Support using Twitter

Or fill out and submit this form.

Mar 15, 2018 1:49 PM

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Mar 15, 2018 5:43 PM in response to brm4 In response to brm4

Tried. Again. Error message is

**** is not an Apple ID.

<Email Edited by Host>

Mar 15, 2018 5:43 PM

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Mar 15, 2018 2:23 PM in response to Eric Root In response to Eric Root

I thought I *was* contacting contacting Apple ID support.

This is really not working for me. I need to talk to a human.

I guess I'll make an appointment at the Genius Bar, though it's

a state away. Please XXX out the password I leaked earlier.

I'm usually not this stupid.

Mar 15, 2018 2:23 PM

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Mar 15, 2018 2:27 PM in response to brm4 In response to brm4

As a matter of fact, feel free to delete this entire

message thread. I'm afraid there's no preventing

my wife from joining the Dark Side, now

(by migrating to Google Android).

I can truthfully say I tried.

Mar 15, 2018 2:27 PM

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Question: Family Sharing Crisis --