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Question: My IPhone disabled and cannot restore to Itunes

My iPhone disabled and I try restore my iPhone via connect to itunes, but iTunes could not connect to my iphone because it is locked with passcode, I must enter passcode before used iTunes.

Please Help me, how I restore my iPhone Disables until 48 Year???

Thank you.

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Mar 15, 2018 7:29 PM in response to srifromtanggerang In response to srifromtanggerang

Follow the "Erase your Device using Recovery Mode"instructions in this support article:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

You may have to do it several times.

If you cannot get it to erase via recovery mode, and you have Find My iPhone turned on, you can go to iCloud.com on any computer and sign in, go to Find My iPhone, select your device, and then select Erase from there. You will have to put in your Apple/iCloud ID passcode.



Mar 15, 2018 7:29 PM

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Question: My IPhone disabled and cannot restore to Itunes