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Apple Not recognizing Id

When I try to recover my Apple ID they give me my ID.

When I try to recover my password with the Apple ID they gave to me, it says it is not recognized.


I don't recall the password, it is remembered in my browser, but I can not login into AppleStore to download things.


I have tried to find a support email, or various ways to reset the password but I have not yet been successful.

I can't reset it from within the account profile because you need your current PW to do so.


I only have the computer attached to Apple ID, no phones, watches etc.


I am at a loss.

Mac mini, Version says 10.10.5

Posted on Mar 15, 2018 6:56 PM

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Question marked as Best reply

Posted on Mar 15, 2018 7:08 PM

there is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter



Or fill out and submit this form.

3 replies
Question marked as Best reply

Mar 15, 2018 7:08 PM in response to casitasfromojai

there is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter



Or fill out and submit this form.

Apple Not recognizing Id

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