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Question: Hey so I accidentally did a subscription to an app called Fleek and I would like a refund is there anyway to get that to happen?

The app is called Fleek, I accidentally signed up for the annual one. I already emailed Apple support for a refund Is there any other way or can I even get a refund?

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Mar 15, 2018 7:33 PM in response to Lukegrendahl In response to Lukegrendahl

Deleting an app does not cancel a subscription if there is one. You must first cancel the subscription:


View, change, or cancel your subscriptions - https://support.apple.com/HT202039 - "Your membership or subscription might renew if you don't cancel your membership or subscription more than 24 hours before your renewal date." At this stage the renewal is considered a purchase. For a new subscription the sale is probably effective from when you first agree to subscribe.


Subscriptions made by family members under Family Sharing (if appliccable) will not show in your list or purchase history, you need to ask them about them.


Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no. To request a refund:


Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - https://support.apple.com/HT204084


Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"


If you get denied a refund you can also try :


Other ways to contact iTunes Store Support:

https://support.apple.com/contact

https://www.apple.com/emea/support/itunes/contact.html

Mar 15, 2018 7:33 PM

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Question: Hey so I accidentally did a subscription to an app called Fleek and I would like a refund is there anyway to get that to happen?