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Iphone X getting disconnected from Mobile network.

My new Iphone X keep getting disconnected from my Maxis mobile network. Happen more then 10 time yesterday and i need to shut down and restart to get reconnected, I manage to get a new sim card but still getting disconnected

a few time today especially when playing pokemon go.


How to prevent from getting disconnected or is it something wrong with my Iphone X?

iPhone X, iOS 11.2.6, 1 month old

Posted on Mar 15, 2018 9:40 PM

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Posted on Mar 21, 2018 1:07 AM

Becky_s22,


Thank you for the suggestion.


I have just completed the update (actually should be call re-update!). Is your suggestion to do this is because of suspected corrupt files during my previous update to IOS 11.2.6? I hope it solve my problem.


For your information: I was using my Iphone X just as a hotspot for yesterday and this morning, not actively using any app on the Iphone X but running Pokemon Go on my Iphone 6 via the hotspot, my mobile network still get disconnected. I notice the Iphone X feel a bit hot, Ok, maybe warm because i can still hold it. Anyway I will test further after this re-update.


Thank you.

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Iphone X getting disconnected from Mobile network.

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