My speaker on my Apple Watch 3 won’t work during calls.

Question

My speaker on my Apple Watch 3 won’t work during calls.

Siri works, iMessage dictation works, and all my notifications work. During calls I can answer and make calls from my watch, but I cannot hear the caller and the caller cannot hear me. I’ve tried everything and cannot figure out what happened. It worked when I bought it, and I haven’t even had it a month yet.

Posted on Mar 15, 2018 11:35 PM

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Answer 1

chuck_3rd

Community Specialist

Mar 16, 2018 4:51 PM in response to shimmeringjewel

Hello shimmeringjewel,

Thank you for using Apple Support Communities!

I understand from your post that you can no longer hear callers and callers cannot hear you during calls on your Apple Watch. In a situation like this, make sure that the call volume is turned up and that mute it not enabled. The Apple Watch User Guide has additional information on adjusting the volume you may find helpful:

Answer phone calls - Apple Watch User Guide

Adjust call volume. To adjust the speaker volume when talking on Apple Watch, turn the Digital Crown or tap the volume symbols on the screen. Tap the Mute button to mute your end of the call (if you’re listening on a conference call, for example).

Best Regards.

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Answer 2

rose_10

Community Specialist

Mar 18, 2018 6:18 AM in response to shimmeringjewel

shimmeringjewel,

If you have done everything like pairing and unpairing your Apple Watch to your iPhone and resetting your Apple Watch, then you may need to contact Apple Support for additional assistance.

Contact - Official Apple Support

Take Care.

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Answer 3

Mar 16, 2018 4:59 PM in response to chuck_3rd

Hi! And thank you for your response. I have done that already. The mute was off, I could hear some static but no voice at all.

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My speaker on my Apple Watch 3 won’t work during calls.

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