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Question: iPhone X

My granddaughter had a bad auto accident last week, with the car burning up. AppleCare wants the iPhone X for replacement. After many attempts to sift through rubble, there are no remains. Do I have any recourse?

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Mar 15, 2018 10:43 PM in response to theresafromwilton In response to theresafromwilton

Sorry about your granddaughter's accident. Hopefully she was not hurt too badly.

It sounds like the automobile insurance should provide for the lost or damaged property as a result of the accident, and your granddaughter should use those proceeds to simply purchase a new iPhone.

Mar 15, 2018 10:43 PM

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Question: iPhone X