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Question: iMessage

When I text the person has a iPhone but it shows green so what do it do too show it blue again ?

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Mar 16, 2018 2:59 PM in response to tiffanie204 In response to tiffanie204

Hello tiffanie204,

Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to send an iMessage to another contact that has an iPhone, as it is being sent as a green SMS message on your iPhone. To help with this issue, please follow these steps from this Apple resource on your situation:

If you see a green message bubble

If you see a green message bubble instead of a blue one, then that message was sent using MMS/SMS instead of iMessage. There are several reasons for this:

  • The person that you sent the message to doesn't have an Apple device.
  • iMessage is turned off on your device or on your recipient’s device. To check if iMessage is turned on for your device, go to Settings > Messages > iMessage.
  • iMessage is temporarily unavailable on your device or on your recipient’s device.

Learn the difference between iMessage and MMS/SMS messages.

If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support


Mar 16, 2018 2:59 PM

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Question: iMessage