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Question:

Question: I Cant Change My Security question

Hello.



I am an Iranian.



I created this Apple ID a long time ago and forgot my security information except for my password.



Your country has sanctioned our country.



I was able to buy an Apple gift card with great difficulty and paying a lot of money.



But now I can not use that and your system does not reset my security questions.






Please help me, regardless of the country's political problems.



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Mar 16, 2018 5:54 AM in response to Dr.AliAbkar In response to Dr.AliAbkar

You will need to contact Apple ID Support. We are users like you and can't directly help you.


there is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter



Or fill out and submit this form.

Mar 16, 2018 5:54 AM

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Mar 17, 2018 3:17 AM in response to Eric Root In response to Eric Root

we can't call because we are iranian.

send email and they don’t ask.

send twitter message and they answered me but not useful.

send messages from support app but they don’t answered to me.

yesterday i paying 10$ & now i can’t buy anything from apple store.

I paid a lot of money to buy the iPhone 8+ in Iran.

Apple is now in charge of solving its service problems.

Your company has been very annoyed me today.

I’m sorry for using Apple products.

why they don’t call to me?!

i need help,

***

[Personal Information Edited by Host]


Mar 17, 2018 3:17 AM

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Mar 17, 2018 2:11 PM in response to Dr.AliAbkar In response to Dr.AliAbkar

Apple does not do business in Iran. there is no app store or iTunes store serving Iran. It is not legal for you to purchase or download content from the app store or iTunes store serving another country.


Apple does not provide support for products being used in Iran.

Mar 17, 2018 2:11 PM

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Question: I Cant Change My Security question