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Question: iPhone 6s connection to pc

I have an iPhone 6s and a windows pc with windows 10. When i connect phone to pc itunes sees the phone, comes up with phone details and starts charging. However i am unable to access phone content such as apps. If i try sync pc races through step 1 to 3 so am not sure if this is even working. If i do manual backup again does something but have no way of knowing if it really has backed up.

Both iphone and itunes have latest version of software. I have checked mobile device drivers and again latest version.

I get same result when i plug ipad in, sees the device but cannot access content on device

What do i do next?

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Question: iPhone 6s connection to pc