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Macbook pro won’t install OS X again

My macbook pro was crashing and now it won’t install OS X again. Can someone help me please?

Posted on Mar 16, 2018 6:21 AM

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1 reply

macjack

Level 10

111,168 points

Mar 16, 2018 6:43 AM in response to sophiefromBelgium

If it starts up run EtreCheck, created by one of own colleagues here in ASC. It is a diagnostic tool that's very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information.

If it will not start try starting in Safe Mode:

Use safe mode to isolate issues with your Mac - Apple Support

Macbook pro won’t install OS X again

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