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Question: My iPhone 6 screen is broken

my phone screen went black a few weeks ago, initially I thought it had crashed so I held both buttons and reset it, however the screen was still black but I can use it still and I can answer calls but The screen is fully black! I have had the backlight replaced but that doesn’t seem to be the issue as it is still black! Please help!!

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Mar 16, 2018 7:33 AM in response to toridodds In response to toridodds

I would say make an Apple store appointment and take it in for them to evaluate what’s wrong. But if you had a non-Apple Authorized service provider work on it (replacing LED backlight) then Apple will most likely refuse to service it further.


Start here - iPhone - Official Apple Support to try and get service from Apple

Mar 16, 2018 7:33 AM

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Question: My iPhone 6 screen is broken