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Question: iPhone 7 Plus electrical popping noises through earphones

I just got a brand new iPhone 7 Plus and whenever I use earphones, I hear intermittent popping noises usually when activating the onscreen keyboard or when activating Siri/microphone. I've tried both earpods and another pair of earphones via the adapter and I get the same noises.


Anyone else experiencing this? What should I do?

iPhone 7 Plus, iOS 11.2.6

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Mar 16, 2018 7:57 PM in response to jaytronic In response to jaytronic

Hey there, Jay!

Welcome to the Apple Support Communities. From your post, I understand that while using a pair of headphones with your iPhone 7 Plus, you hear unexpected sounds. This occurs with at least two separate sets of headphones. I'd be happy to help!

I would recommend using If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support to troubleshoot, and if the issue persists please reach out to Apple Support directly: Contact Apple Support .

Best!

Mar 16, 2018 7:57 PM

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Mar 17, 2018 2:01 AM in response to Allen A In response to Allen A

Thanks for responding. Unfortunately this is not regarding my earphones not working, but rather an abnormal hardware issue that I've now confirmed by trying out some other iPhones. I have made an appointment at an Apple store to have the phone replaced.

Mar 17, 2018 2:01 AM

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Question: iPhone 7 Plus electrical popping noises through earphones