Automate and remotely access your HomeKit accessories - Apple Support
Specifically let's focus on these steps here:
Let us know if this helps!Get help with your home hub
If you have issues creating automations or controlling your HomeKit accessories when you're not home, follow these steps:
- Make sure that your HomePod, Apple TV, or iPad is:
- Connected to the Internet and on the same Wi-Fi network as your other iOS devices during set up
- Updated with the latest version of tvOS or iOS
- Signed in to iCloud with the same Apple ID with two-factor authentication enabled
- Make sure that you can control your accessories in the Home app on your iOS device. Open the Home app and turn on a light or change the temperature.
- Make sure that your device is set up as a home hub:
- For HomePod, open the Home app on your iOS device, tap
, then check under Home Hubs to see if HomePod is connected.
- On your Apple TV, go to Settings > Accounts > iCloud and make sure that your Apple TV shows HomeKit as Connected. If you don’t see HomeKit, then your Apple TV isn't connected as a home hub.
- On your iPad, go to Settings > Home and make sure that Use this iPad as a Home Hub is turned on.
- Restart your Apple TV, iPad, and iPhone.
- Wait a few minutes. If you still need help, sign out of iCloud on your Apple TV, then sign back in. Go to Settings > Accounts > iCloud.
Hi , I did what I should have done at the start , turned phone off and on again as that seems to have solved it, many many thanks for taking the time to answer
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