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Question: iphone 7 texting issue

When I go to reply to a text via someone with an iphone, the screen "blips" and goes back to the home screen. I can text those non-iphone users. What's going on?

iPhone 7

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Mar 17, 2018 8:56 AM in response to colloflower7 In response to colloflower7

Hello and welcome to Apple Support Communities colloflower7,

I see that you're having an issue when you try to text and the app closes and takes you back to your Home screen. I'd be happy to provide some information to help.

Let's start by having you force close the Messages app:

How to force an app to close on your iPhone, iPad, or iPod touch

Once you've closed the app, go ahead and restart the iPhone and then test to see if the issue remains:

Restart your iPhone, iPad, or iPod touch
If after trying these steps the issue still remains, reply back with the answers to the following questions.
1. Which version of software are you currently using?
2. When did this issue begin?
3. Have you recently updated the software on your iPhone or installed a new app?

Thank you for using Apple Support Communities.
Have a great day!

Mar 17, 2018 8:56 AM

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Question: iphone 7 texting issue