Whenever I click on a new link - both Chrome and Safari now tries to open a page and then quickly closes it.
Even if I refresh the page, a new page is quickly open (now specific webpage) and then it is quickly closed...
The whole page will be refreshed...
It behaves the same way in incognito mode, too..
It's driving me crazy. - Have I got a malware?
Please help!
iMac, iOS 11.2.6, Google Chrome and Safari
"both Chrome and Safari now tries to open a page and then quickly closes it."
Probably not malware.
A Safe Mode boot deletes system caches that might help.
To start up in safe mode:
To leave safe mode, restart your Mac without pressing any keys during startup.
Then try Safari and Chrome.
If the problem persists, check the disk.
Startup your Mac while holding down the Command + R keys.
From there you should be able to access the built in utilities to verify and repair the disk if necessary using macOS Recovery.
Hi Carolyn:
Thanks for the prompt reply;
I booted in Safe Mode and manually deleted caches ( both Safar and Chrome as well as the system browser in "Cahces" folder) - to no avail.
The browsers still want to open another page without content, the tab of the new page shows up, then quickly closes everytime I click on a link. Sometimes my current page will refresh on its own or crash as well..
This is a 2 months old iMac with SSD - and I am not sure what else to do? The Command+R keys led me to restate the entire mac - meaning I will lose everything on the new mac.
Any other suggestions as to what might be wrong with my iMac? my 7 year-old MacBook Pro doesn't behave this way at all...
cheers
I got it all sorted out; it was the "Dataloading virus" that keeps directly my browsers to an empty website continuously.
I downloaded a 30-day trial copy of the Malwarebytes and all went away.
Cheers!
Chrome and Safari trying to open new page
