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Question: downloaded an app that had a FREE TRAIL

I was not happy with this and removed it from my device i set up a free trial and was not happy i deleted this app from my phone i would like a refund on an app with a FREE TRAIL

iPhone 7

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Just deleting an app doesn't stop its subscription, you have to stop it : View, change, or cancel your subscriptions - Apple Support


In terms of a refund purchases are considered final, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : https://support.apple.com/contact or https://www.apple.com/emea/support/itunes/contact.html

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Mar 16, 2018 10:45 AM in response to Kristen_marie In response to Kristen_marie

Just deleting an app doesn't stop its subscription, you have to stop it : View, change, or cancel your subscriptions - Apple Support


In terms of a refund purchases are considered final, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : https://support.apple.com/contact or https://www.apple.com/emea/support/itunes/contact.html

Mar 16, 2018 10:45 AM

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Question: downloaded an app that had a FREE TRAIL