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Question: Seeing new DVD/CD player

I have just purchased a couple year old iMac and having trouble getting my new DVD/CD player to recognize on the computer. It says it can be used on OS system. Running El Capitan 10.11.6. Any help?

Les

iMac

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As stated, unless you put a disk in it it won't "show up". Also,

depending on how your Finder preferences are set, it may only

show up in the side bar of an open window.


If no disc is in, you can see if it is connected by going to

Applications->Utilities->System Information. On the left

hand side click hardware and then select the interface by which

you connected the drive (probably USB). It should show up

there even if there is no disc inserted.


Personally, I have two different types of LG drives and they work fine.

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Mar 16, 2018 10:54 AM in response to g00fer30 In response to g00fer30

Without specifics as to what DVD/CD player you are referring to or how it is connected to the iMac it is very difficult to help you. You may want to return it and buy a DVD/CD player from www.macsales.com who specializes in Macs and can provide support if you need it. They can also help you find the right device that matches your needs.

Mar 16, 2018 10:54 AM

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Mar 16, 2018 11:44 AM in response to g00fer30 In response to g00fer30

What model/brand is it? Any external player/burner will only show in the Finder after you insert a CD or DVD (and then the DVD icon will show).


If it is an external Apple Superdrive, it may not work with any Mac that has a built in Superdrive.

Mar 16, 2018 11:44 AM

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Question marked as Solved

Mar 18, 2018 11:21 AM in response to g00fer30 In response to g00fer30

As stated, unless you put a disk in it it won't "show up". Also,

depending on how your Finder preferences are set, it may only

show up in the side bar of an open window.


If no disc is in, you can see if it is connected by going to

Applications->Utilities->System Information. On the left

hand side click hardware and then select the interface by which

you connected the drive (probably USB). It should show up

there even if there is no disc inserted.


Personally, I have two different types of LG drives and they work fine.

Mar 18, 2018 11:21 AM

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Question: Seeing new DVD/CD player