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Question: Dear Apple!

I bought myself IPhone X,everything works fine,but i have a small problem with Face ID,it opens fine with my face,and it’s working fine with my twin brother.Is it ok,that 2 people can open my Iphone?Thank you!

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Mar 16, 2018 10:47 AM in response to marekfromloksa In response to marekfromloksa

You're not writing Apple as this is a user to user only forum.


Per Apple however, it was noted that if a twin is identical enough, it would be possible that both could access iPhone X by Face ID. If this is a concern to you, you might want to use a passcode as opposed to Face ID. It is not likely your phone is defective.

Mar 16, 2018 10:47 AM

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Mar 16, 2018 10:47 AM in response to marekfromloksa In response to marekfromloksa

Face ID is not a perfect system and Apple has acknowledged that. THey're still refining the process but it's a little difficult with twins as well as close relatives (people just look similar). So it's not really "expected" but there's not really a lot Apple can do.

Mar 16, 2018 10:47 AM

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Question: Dear Apple!