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Question: Apple Watch Won't Notify of an Incoming Call

My Apple Watch won't notify for a phone call, works for all other notifications. After no luck with any of the online suggestions, I factory reset both my iPhone 6 and 1st Gen watch. Still no luck. Finally bought a new watch, 3rd Gen, same issue, won't notify of an incoming call. Any ideas?

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Mar 16, 2018 11:07 AM in response to jpwill In response to jpwill

Hi,

If you don't see notifications on your Apple Watch

When your devices disconnect, your notifications go to your iPhone instead of your Apple Watch. To check your connection, swipe up on the watch face to open Control Center. If your devices are disconnected, you might see User uploaded file, User uploaded file, or User uploaded file. Try to connect your iPhone and Apple Watch.

When your Apple Watch locks or you turn on Do Not Disturb, your notifications go to your iPhone.

  • When your Apple Watch is locked, User uploaded file appears on the watch face.
  • When Do Not Disturb is on, User uploaded file appears on the watch face. To turn this feature off, swipe up on the watch face, then tap User uploaded file.

For third-party apps, notifications are delivered only if your paired iPhone is also connected to a network.


Notifications on your Apple Watch - Apple Support


Mar 16, 2018 11:07 AM

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Mar 16, 2018 11:39 AM in response to Carolyn Samit In response to Carolyn Samit

Okay, thanks. But my watch gets all notifications except for an incoming phone call.


I have a green rectangle when I swipe up on the watch. It is connected fine to my phone.


It is not locked or in "Do Not Disturb" mode.

Mar 16, 2018 11:39 AM

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Mar 16, 2018 7:50 PM in response to jpwill In response to jpwill

The settings on your iPhone in the Watch app, My Watch tab, Phone section may have something to do with it. If set to Mirror my iPhone, try Custom. Also, Review the settings in the Sound and Haptic section maybe increasing the volume and turn On Prominent Haptic might help.

Mar 16, 2018 7:50 PM

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Question: Apple Watch Won't Notify of an Incoming Call