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Question: Why doesn't my iMAC recognize my iCloud/Apple password.

My iMAC (Retina 4K, 21.5-inch, Late 2015) with iOS 10.13.3 does not recognize my iCloud/Apple password. I have tried using the verification code and using it to sign in but the iMac still doesn't recognize it. The password works fine on my iPhone and iPad.

IMac, iPod touch

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Mar 16, 2018 1:17 PM in response to LMihm In response to LMihm

Error message(s)?


Try setting up another admin user account to see if the same problem continues. Also try the Safe Mode.


Safe Mode - About El Capitan
also Sierra


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Mar 16, 2018 1:17 PM

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Question: Why doesn't my iMAC recognize my iCloud/Apple password.