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Question: Files won't download from icloud.com

I am having a problem with icloud.com. I have some photos in my library, and now a large movie that I made on my iPhone that will not download onto my laptop or desktops. The download begins for the movie, but it hangs within a few megabytes and will not continue. The photos that I need to download also hang after downloading anywhere between 100-1000kb. How can I fix this issue?

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Question: Files won't download from icloud.com