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Question: iPhone backup is corrupted

How so I find an iPhone 6 backup on my Time machine? It says my iPhone backup is corrupted on my computer. Apple gave me a new iPhone 6; it only sees the iCloud back up which is only the new phone's back-up.

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Mar 16, 2018 1:46 PM in response to DDsj In response to DDsj

DDsj wrote:


How so I find an iPhone 6 backup on my Time machine? It says my iPhone backup is corrupted on my computer. Apple gave me a new iPhone 6; it only sees the iCloud back up which is only the new phone's back-up.

Are you sure it is a corrupted backup? You will get that message if the backup was made with a newer version of iOS than the version on the iPhone you are restoring to. The safest way to find out is to update iOS on the new phone using iTunes on your computer if the version on the phone is not the latest. Then restore the backup.

Mar 16, 2018 1:46 PM

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Question: iPhone backup is corrupted