Daughter's info downloaded from icloud instead of mine.
My daughter's stuff was restored onto my new phone, as we share an apple ID, and I can't locate my stuff on icloud. It backed up yesterday, is it gone? HELP!
iPhone 7
My daughter's stuff was restored onto my new phone, as we share an apple ID, and I can't locate my stuff on icloud. It backed up yesterday, is it gone? HELP!
iPhone 7
To fix the immediate problem, you need to erase your device again, and then when you sign into iCloud to restore from the iCloud backup, be sure that you select YOUR iPhone's backup. You accidentally selected hers when you did the initial restore.
Once you get your phone back in order, the first thing you need to do is to set up a separate Apple ID for yourself for at least the iCloud/Messages/FaceTime sign-in portion of your sign-ins for your Apple ID.
You can both continue to share the same iTunes account ID if you have shared purchases, but it might be best to use Family Sharing to do that instead, let your daughter keep the original Apple/iCloud/iTunes ID, and use your new one to sign into both iCloud and iTunes.
Post back with any questions once you get the phone restored to your own backup.
Best of luck,
GB
To fix the immediate problem, you need to erase your device again, and then when you sign into iCloud to restore from the iCloud backup, be sure that you select YOUR iPhone's backup. You accidentally selected hers when you did the initial restore.
Once you get your phone back in order, the first thing you need to do is to set up a separate Apple ID for yourself for at least the iCloud/Messages/FaceTime sign-in portion of your sign-ins for your Apple ID.
You can both continue to share the same iTunes account ID if you have shared purchases, but it might be best to use Family Sharing to do that instead, let your daughter keep the original Apple/iCloud/iTunes ID, and use your new one to sign into both iCloud and iTunes.
Post back with any questions once you get the phone restored to your own backup.
Best of luck,
GB
Family Sharing and Apple ID for your child
Family Sharing - Use your own Apple ID for Family Sharing
Family Sharing -What types of content can I share?
Family Sharing - If you don‘t see your family‘s shared content
Family Sharing - purchases and payments
Family Sharing - Hide and unhide music, movies, TV shows, audiobooks, and books
Family Sharing – share iCloud Storage
Family Sharing - Share an iCloud storage plan with your family
If you are sharing an Apple ID, there is no "her" stuff and "your" stuff as iCloud has no way of knowing her stuff from yours. You are the same person.
What is missing?
Daughter's info downloaded from icloud instead of mine.