User profile for user: sberman sberman User level: Level 10 263,643 points Mar 16, 2018 3:14 PM in response to madgefromburgettstown "Support" would require many more facts about the exact scenario.Examples:"Every[ ]time I try to sign in" ... to what?"cannot connect to iTunes"Are you trying to connect a device?What type of device is it?What specific model number?What version of iOS is it running?What version of iTunes are you using (do not say "the latest")?What type of computer?What operating system and version number? Show more Less Reply Link