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Question: hi wont let me purchase anything keeps saying needs to vetify for free apps put my billing info in and it wont except it

It was working yesterday then all of a sudden I can’t update my apps or download free ones it says need to verify so I go onto billing add my card that’s been on their for ages and worked and it’s declining it

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What are you trying to use as your payment method, credit or debit card ? If it's a debit card then not all seem to still be accepted by iTunes, and they might no longer be accepted at all in some countries.

Have you got another card that you could try (preferably a credit card) ? Or have you tried seeing if you can remove the card and then re-entering its details from scratch ? Changing/removing payment details : Change or remove your Apple ID payment information - Apple Support


For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account).

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Mar 16, 2018 11:57 PM in response to Carrie831991buster In response to Carrie831991buster

What are you trying to use as your payment method, credit or debit card ? If it's a debit card then not all seem to still be accepted by iTunes, and they might no longer be accepted at all in some countries.

Have you got another card that you could try (preferably a credit card) ? Or have you tried seeing if you can remove the card and then re-entering its details from scratch ? Changing/removing payment details : Change or remove your Apple ID payment information - Apple Support


For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account).

Mar 16, 2018 11:57 PM

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Question: hi wont let me purchase anything keeps saying needs to vetify for free apps put my billing info in and it wont except it