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Question: I can’t update my phone apps when ever I try to a message pop up saying account disabled but I can sign in to the account

Can’t update phone

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If your Apple ID is locked or disabled - https://support.apple.com/HT204106 - "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity."


If you have done that you man need to:


What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071 - Or if you're seeing persistent disabled messages.


If you cannot resolve it yourself:

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169

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Mar 16, 2018 1:25 PM in response to alane206 In response to alane206

If your Apple ID is locked or disabled - https://support.apple.com/HT204106 - "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity."


If you have done that you man need to:


What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071 - Or if you're seeing persistent disabled messages.


If you cannot resolve it yourself:

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169

Mar 16, 2018 1:25 PM

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Question: I can’t update my phone apps when ever I try to a message pop up saying account disabled but I can sign in to the account