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Question: Cannot connect my right airpod?

Suddenly I’m unable to use my right AirPod. Every time I open the case, there is an error symbol for the right one, and I’m unable to connect. I hade tried to reboot my iPhone, and reconnected the bluetooth connection.


Anyone else who have experienced this, and more important, know how to fix it?




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Mar 17, 2018 10:17 AM in response to Erixzone In response to Erixzone

Hello Erixzone,


Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to connect your right AirPod with your iPhone. To help with this situation, please follow these steps from this Apple resource on your issue:

Still can’t connect? Follow these steps on your iOS device.

  1. Go to Settings > Bluetooth and tap the icon next to your AirPods.1 Then tap Forget This Device.
  2. Put your AirPods in the case and close the lid. Wait 15 seconds, then open the lid.
  3. Press and hold the setup button on the back of the case until you see the status light flash amber a few times, then flash white.
  4. Place your AirPods close to your device. Follow the steps on your iOS device's screen.

Get help with your AirPods - Apple Support


Cheers!

Mar 17, 2018 10:17 AM

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Mar 20, 2018 7:16 AM in response to Erixzone In response to Erixzone

Thanks for replying, Erixzone, and that additional info, it really helps! Since those steps didn't help with your AirPods issue, your next step is to contact Apple for further help with your situation.


Contact Apple Support


Have a great day and thanks for using the Apple Support Communities!

Mar 20, 2018 7:16 AM

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Question: Cannot connect my right airpod?