Our iPad says iTunes, when we try to connect it won’t restore or update been working with it on two different computers for 5 hours
Just says itunes
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If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch - https://support.apple.com/HT203122 -->
Get more help
- Learn what to do if you get a restore error when you try to update or restore.
- If you don't see a restore error, but still see the Connect to iTunes screen, contact Apple Support.
- If you can't force a restart because one of your buttons is broken or stuck, contact Apple Support.