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Why can’t apple carplay detect my iphone 6s

I have a 2018 honda

fit and my husband has a 2018 VW Sportwagon my phone connected easily to both cars at first. I haven’t had the honda for a month yet and it connected for one week. Now it detects my phone only if I reset the entire infotainment unit to factory settings. As for the VW wagon my phone connected for the first couple of months and now when I plug it into the usb port (and I have tried many apple cables) the apple carplay logo no longer shows up and it keeps saying welcome. Please plug in device even though the phone is plugged in. I can’t be certain but it does seem like these issues started happening after I updated my phone? Is there a way to resolve this?

Posted on Mar 16, 2018 7:46 PM

Best reply

Inny36

Level 1

8 points

Posted on Apr 5, 2018 7:17 AM

I have a 2018 honda accord and also have the same issue. I brought the car back to the dealer last week and they said they have no fix for the problem. The dealer says it is a apple software issue. the only thing that honda can do is a system reset and that only fixes the issue for a short while then the problem will happen again.

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Why can’t apple carplay detect my iphone 6s

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