Related Article

About iOS 11 Updates

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: why can't I select none for my Apple ID payment information? I can't update my apps after credit balance are too low?

why can't I select none for my Apple ID payment information? I can't update my apps after credit balance are too low?


[Edited by Host]

iPhone 7, iOS 11.2.6

Posted on

Reply

Page content loaded

Mar 16, 2018 9:19 PM in response to azzyreen6 In response to azzyreen6

Removing a credit card from an account - Change or remove your Apple ID payment information - https://support.apple.com/HT201266 - More information at: https://discussions.apple.com/message/15891166


If you can‘t choose None when you edit your Apple ID payment information - https://support.apple.com/HT203905 - also make sure you don't have any active subscriptions, are set as the Family Organizer for a Family Sharing plan, or owe any money for past purchases.


You can only choose None when you set your payment method up from the iTunes Store, App Store, iBooks Store, or Mac App Store. None is not an option when you use the Apple ID account page to set your payment method.


Sign in with your Apple ID - https://support.apple.com/HT204053 - "When you sign in to the iTunes & App Store for the first time, you might need to add a credit card or other payment information to help secure your account." 20170919


iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://ssl.apple.com/emea/support/itunes/contact.html

Mar 16, 2018 9:19 PM

Reply Helpful
User profile for user: azzyreen6

Question: why can't I select none for my Apple ID payment information? I can't update my apps after credit balance are too low?