Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Why is my mac only usable when connected to charger?

My mac only is on and works when it's connected to its charger.

Posted on

Reply

Page content loaded

Mar 17, 2018 10:31 AM in response to joselynfromphx. In response to joselynfromphx.

Hey Joselyn,

I understand your Mac is only powering on when connected to a charger. I'd like to look into this with you.

First, let's check the battery cycle count for your computer. This can help determine the life of your battery and its health:

Determine battery cycle count for Mac notebooks - Apple Support

Let us know the result! Also, have you tried resetting the SMC? Here's how:

How to reset the System Management Controller (SMC) on your Mac - Apple Support
Cheers!

Mar 17, 2018 10:31 AM

Reply Helpful (1)
User profile for user: joselynfromphx.

Question: Why is my mac only usable when connected to charger?