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when I try to sign into App Store the old Id comes up and I can't sign in

I recently changed my apple id as the old one was work related. I am signed in on my ipad as the new apple id, but when I try to sign into App Store the old Id comes up and I can't sign in to do the pending updates. How do I fix this?

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iPad Mini Wi-Fi

Posted on Mar 17, 2018 4:39 AM

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Posted on Mar 18, 2018 6:18 AM

Hi there barb260, maybe I can help you. If you have already signed in via apple’s Apple ID webpage, then that’s done. All I can suggest is signing out on the device that’s giving you trouble( should be under settings if an iDevice) and system preferences if not)..sign out from your Apple ID... then restart..and sign in to your Apple ID with your new one. Oh...and seeing as how it’s the App Store..you’d have to deauthorize your computer..at least temporarily..maybe restart..when your computer restarts..sign in to Apple ID with your new ID, and reauthorize your computer with your new Apple ID, and it should go thru ok


Good luck

John B

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when I try to sign into App Store the old Id comes up and I can't sign in

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