Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: IPhone 6s plus Warranty

Hello,

I can not see my warranty validity for my Iphone 6s Plus with serial number FT***RX2.

I want to change the cracked screen of my Iphone so I want to know if it’s included in warranty or not.

I bought my iphone on 15 August 2017.

Thank you so much.

regards.

***

[Personal Information Edited by Host]


Posted on

Reply
Question marked as Solved
Answer:
Answer:

Like any warranty on any product, damage is not covered.


Warranties cover manufacturer defects only

Posted on

Question marked as Helpful

Mar 17, 2018 8:01 AM in response to mushfiqullahfromistanbul In response to mushfiqullahfromistanbul

Just a few questions to maybe provide a better answer.


Where did you buy it and how did the screen crack? If it was dropped then it's not covered under warranty. There are very specific looking cracks that can result from a manufacturing defect that can be covered under warranty, but those are rare and easy to spot.


And if it was a gray market phone (purchased retail in one country for resale/use in another) the only way to receive warranty service (or possibly even out of warranty service from Apple or an AASP) is by getting service in the country where the original retail sale was recorded. They likely won't even perform a factory authorized glass replacement service in that case.

There’s more to the conversation

Read all replies

Page content loaded

Question marked as Helpful

Mar 17, 2018 8:01 AM in response to mushfiqullahfromistanbul In response to mushfiqullahfromistanbul

Just a few questions to maybe provide a better answer.


Where did you buy it and how did the screen crack? If it was dropped then it's not covered under warranty. There are very specific looking cracks that can result from a manufacturing defect that can be covered under warranty, but those are rare and easy to spot.


And if it was a gray market phone (purchased retail in one country for resale/use in another) the only way to receive warranty service (or possibly even out of warranty service from Apple or an AASP) is by getting service in the country where the original retail sale was recorded. They likely won't even perform a factory authorized glass replacement service in that case.

Mar 17, 2018 8:01 AM

Reply Helpful (1)
User profile for user: mushfiqullahfromistanbul

Question: IPhone 6s plus Warranty