Upgraded to new iPhone. Now, whole CDs I had on the old one are missing, and I can't believe I have to purchase them all over again. (I believe the ones missing are mostly ones I purchased directly on old phone on the iTunes store.) Please advise.
iPhone 8
Thx for your reply. I've only ever had one Apple ID -- and one laptop and one iPhone in use at any given time. I made these purchases directly on my old iPhone.... upgraded... and now they are missing. When I connect to iTunes, I get a warning (screenshot below) and I'm unable to download or synch these 54 songs, even after trying the instructions to authorize. The songs don't appear anywhere -- either in iTunes on laptop or on the iPhone.
Thanks for reply. I found all "purchases" but the CDs I am missing are not there.
Any music you owned that was CD based would be wherever you last accessed them.
Apple does not have that music as it was probably placed on a PC or Mac and synced by you to your device using iTunes.
It is the owner's responsibility to back up any non iTunes music in your library.
You had to sync them originally from iTunes on your computer. Assuming they are still there, you can just sync them again. If they aren't you will have to rip them again to iTunes, then sync them. I assume you have the original CDs, as if you don't it would be a copyright violation to have the digital images of them on any other device.
My computer is listed as the only one authorized besides the iPhone. There was a time when I went through and cleaned up my account, eliminating the old iPhones still listed... quite a while ago, though. The albums were purchased on the old iPhone.
Log into iTunes Store and click the hamburger button (lower right) and then click the Purchases tab.
Thanks for reply. I found all "purchases" but the CDs I am missing are not there.
Thx for your response. Calling them CDs, but actually whole “albums” purchased on iTunes store. So nothing to rip.
Make sure you are logged into iTunes on your iPhone with the same Apple ID used to purchase the albums.
Have you perhaps also changed computers since you purchased them? Did you follow the instructions on that screen and authorize your account on your computer?
Did you follow the instructions on the screen and authorize your computer? Have you checked your computer and made sure you are logged into the correct account?
Yes, followed instructions and it shows as authorized under Manage Account but then loops back to same warning I screenshot. I only have the one account so-- yes -- logged into correct account.
Find one of the songs on your computer and try to play it. If the box pops up to authorize it do so.
The songs are not in either place -- laptop or iPhone. Completely missing.
Purchased on old iPhone. Possible that, after purchases, old phone never synched w/ laptop -- and that's why they're not there now... & also not on new iPhone?
Where is my (purchased) music?
