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Question: can't backup ipone to icloud as upload speed is 0.48mbps

OS 10.3.3

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Mar 18, 2018 6:27 PM in response to Eric Root In response to Eric Root

Hi Eric thanks for your reply however I'm not having trouble connecting to my internet.

I'm connected and I try backup my iPhone to my iCloud but instead of backing up , my backup information on my iPhone is stuck on "loading " and Backup Size is " Zero KB".


I think it's because my wifi upload speed on my wifi is 0.48mbps and my iPhone has over 120gig to backup.

I've backed up before at a friend house who's wifi upload is over 29mbps and it worked in an hour.

Mar 18, 2018 6:27 PM

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Mar 18, 2018 8:29 PM in response to baulko In response to baulko

Oh, OK, so there definitely is a problem. I would suggest stopping the backup, and then try again, but you may have to wait until you can get somewhere that has better Wifi speeds. Or, if you have a computer, back it up via iTunes?


Cheers,


GB

Mar 18, 2018 8:29 PM

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Mar 18, 2018 10:26 PM in response to gail from maine In response to gail from maine

Yeh Gail I was going to try go use my friends wifi which has uploads of 29bmps and hopefully it will work as I used that wifi before and it backed up within an hour but it would be nice to be able to use my own wifi service or if it's not up to scratch, to have that confirmed.

Mar 18, 2018 10:26 PM

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Question: can't backup ipone to icloud as upload speed is 0.48mbps