Apple support
Apple support and their adaptation of security has created a situation where I have to conclude that I would be better of had somebody stolen my iPhones and iPad.
iPad Mini Wi-Fi + Cellular, iOS 10.3.2
Apple support and their adaptation of security has created a situation where I have to conclude that I would be better of had somebody stolen my iPhones and iPad.
iPad Mini Wi-Fi + Cellular, iOS 10.3.2
Read this support guide:
If your Apple ID is locked or disabled - Apple Support
if nothing helps, contact Apple Support using this link:
Contact Apple for help with Apple ID account security - Apple Support
Regards
Giulio
Have you tried contacting Apple ID Support?
there is a contact link.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.
Or fill out and submit this form.
I wanted to know if anybody else has had similar experience.
My ID was locked after attempted hacks. I have no idea what the âtrusted phone numberâ is; with age comes absrntmindidness. I do not have receipts for the devices I received as presents.
With the locked ID my access to Apple services (Appstore, iCloud, iTunes, iMusic and on-line support is cut off). In addition my devices are tied into the Locked ID. I cannot use them with the new ID I created to access this forum.
According to Apple support staff situation is beyond their ability to repair, since I do not have the specific pieces of information thei ask.
I would certainly appreciate any help.
You are really obliged to use your current number since Apple would need to contact you as part of the confirmation process. Or you may have used a work number. If either of them has changed recently, think back. The number of options is really limited, however absent minded you may be.
Since I was forced to retire some 20 years ago, work number is impossible. Since we talk about phone, we are not talking about contact phone which has nothing to do with trustedness. Had I been told that not keeping my contact number would give Apple the right to lock me out of the usage I paid for, I probably would not have bought Apple equipment.
I think you are judging Apple too harshly, here. (I am not employed or paid by them đ)
By trusted number they realise if there is one phone number you will know, it is your own. And when you think about it, if for some reason you have a problem what better link than your own phone number?
If you change details you really should update them where possible ... though I do understand that memory problems are not helpful.
But please understand, this is not the kind of intrusive request you might get from Google. Apple never use or circulate details that are private.
My phone number has changed for good reason frequently. Furthermore half of the numbers have been non US. If you believe that I should appreciate the fact that I probably end up writing off iPad and 2 iPhone as the result of sequence of events started by somebody trying to access my ID, I am sorry, ut I disagree.
See this, Writing an effective Apple Support Communities question and come back with your question.
Is there something wrong? Do you have a question? Can we try to help you, if we are able to?
Regards
Giulio
Well, I approached you with the best of intent but it is clear I am not making things any easier. Perhaps it would be for the better if I moved out of this exchange. I wish you well,
71.
Apple support