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Question: wifi connectivity problems

hi ive recently updated to OS X 10.8.5 and now im having trouble connecting to my wifi.

everytime i try to connect it prompts this message asking for a user name and password



"The wi-fi network "blah blah" requires WPA2 enterprise credentials"


my laptop seems to think that my network is WPA2 Enterprise.


ive tried numerous ways ive found online on how to fix it but still no luck.


any idea what it could be.

MacBook Pro, OS X Mountain Lion (10.8.5)

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Mar 17, 2018 1:55 PM in response to sdimas05 In response to sdimas05

When you update strange things happen.


ive tried numerous ways ive found online on how to fix it but still no luck.

More than likely we will say the same things..


Delete all the existing wifi profiles out of the computer.. then power down and restart the computer.. rediscover the wireless network and remember to check that your password is recorded in the keychain.


No luck.. then

Reset the main wireless device you are connected to.. which is???


Use new name.. short, no spaces and pure alphanumeric if you happen to be using airport router.. DO NOT USE APPLE RECOMMENDED NAMES.

Password similar rules 8-20 characters. Try and keep the name <10 characters.


Connect to the new wireless name and store the password as above.


No luck .. then it is probably time for serious action.


I would wipe the computer.. AFTER you take a full backup as well as a bootable clone to a USB drive.

Fresh install of the OS. Check that your problem is gone.. if it isn't then it is more likely a hardware fault.


Then use migration assistant to move your apps and files back to the computer.


This might seem long and complicated but actually it is the only way to fix some stuff that breaks in the system files.

Using the right tools.. it aint hard.. I use Carbon Copy Cloner to create the clone.. you can download it and use it free for a month.. which is very generous.

You will need to create a bootable USB stick with the OS for the clean install. A 10sec google search will get you that info.

Mar 17, 2018 1:55 PM

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Question: wifi connectivity problems