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change apple id

Hi everyone,

I have tried to change my Apple ID as my email account will soon be closed. When I enter the new email address I get a message that says my id email cannot be the same as my contact email. The new email address isn't even in the list of contact emails. I'm confused.

Posted on Mar 17, 2018 1:46 PM

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3 replies

Mar 17, 2018 2:25 PM in response to shannynfrombrisbane

If your e-mail address was associated with the ID in any way, for example as a Reachable at or Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. You will need to get another e-mail address to use as your Apple ID. If that isn't the case, try Apple ID Support for assistance.


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change apple id

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