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Question: it says “payment method required” when i try to set up family sharing for apple music. my payment method is already set up via paypal. help! thanks!

Trouble with family sharing/payment method required

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PayPal isn’t a valid payment method for setting up a Family Share : Payment methods that you can use with your Apple ID - Apple Support


If you're using Family Sharing and you're the family organizer, you can use the following payment methods:

  • Credit and debit cards
  • Some additional payment methods available in select countries or regions (Alipay, China UnionPay, mobile phone billing, TrueMoney)

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Mar 17, 2018 11:51 PM in response to Robature1979 In response to Robature1979

PayPal isn’t a valid payment method for setting up a Family Share : Payment methods that you can use with your Apple ID - Apple Support


If you're using Family Sharing and you're the family organizer, you can use the following payment methods:

  • Credit and debit cards
  • Some additional payment methods available in select countries or regions (Alipay, China UnionPay, mobile phone billing, TrueMoney)

Mar 17, 2018 11:51 PM

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Apr 15, 2018 10:07 AM in response to Davidhthompson In response to Davidhthompson

PayPal is a valid payment method for individual use. i.e when Family Sharing is not set up.


Paypal cannot be used when using Family Sharing.


You've been able to use PayPal before because you were not using Family Sharing. Your daughter was using your own Apple ID to purchase things.


No that you are trying to set it up, you need a different payment method.

Apr 15, 2018 10:07 AM

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Apr 15, 2018 10:06 AM in response to Davidhthompson In response to Davidhthompson

It's not a good idea to post images that contain your email address and postal address on a public forum, you may want to edit your post and remove it.


You are using Family Share, she is using her own account ?

Apr 15, 2018 10:06 AM

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Apr 15, 2018 9:15 PM in response to King_Penguin In response to King_Penguin

I am so frustrated by this I don’t care who sees what. I have no idea what you all are talking about with family share. I have not changed anything that I know of in my plan since February and everything worked then but does not now. I only upgraded the os on my phone but nothing no else and you are all saying this never worked. I posted my receipt to prove my daughter was purchasing content through iTunes using PayPal. What has changed? I guess I need to go into an apple store and wait in line all day...

Apr 15, 2018 9:15 PM

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Apr 16, 2018 9:24 AM in response to Davidhthompson In response to Davidhthompson

We don't know what has changed because you have not told us.


This thread was dealing with Paypal usage on Family Sharing. The service where you set up a Family Group, and are able to share purchases with your other family members.


How was your daughter purchasing content? Did she have her own Apple ID? Was she using yours?


Did you recently turn on something? Like the original poster, who set up Apple Music Family Plan?


You should care who can see your private information, unless of course you don't care about spam email, and phishing scams or other things that may start inundating your email inbox.


Beyond that, You need to try to explain what is happening. You can also setup an appointment at an Apple Store Genius bar so you don't have to be there all day. Maybe just 1 hour while they determine the issue.

Apr 16, 2018 9:24 AM

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User profile for user: Robature1979

Question: it says “payment method required” when i try to set up family sharing for apple music. my payment method is already set up via paypal. help! thanks!