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Level 1

4 points

Can't turn off an old I cloud account from my phone to add mine as asking for password first

It's an i phone4

Posted on Mar 17, 2018 5:55 PM

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Level 10

468,747 points

Posted on Mar 17, 2018 5:57 PM

That is activation lock. You will need the assistance of the previous owner. See: Turn off Find My iPhone Activation Lock - Apple Support

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