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Level 1

8 points

apple id problem

I've had my mini ipad for a few years with no problems with downloading or upgrades of apps with my apple ID. Most of the apps upgrade automatically..some occasionally i do manually. This week, apps did not upgrade without apple ID of previous owner which is my daughter. this was never an issue till now. apple ID in settings is mine. How do i remove this id that just recently popped up? thank you

iPad Mini Wi-Fi, iOS 9.3.5

Posted on Mar 17, 2018 7:23 PM

Best reply

ChrisJ4203

Level 10

230,317 points

Posted on Mar 17, 2018 8:52 PM

Sounds like it is possible that an app was downloaded with a different Apple ID. When you update, instead of tapping on Update All, just update one at a time and you should find out which one it is. Then delete that app and you can download it will your Apple ID if you need it.

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apple id problem

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